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Please note that you are responsible for all shipping charges, as well as any duties and taxes incurred during the transportation of goods. This includes all costs associated with delivery from the point of dispatch to the final destination, including any fees imposed by customs or tax authorities.
Shipping Cost Estimates
We offer the following shipping options:
Option 1: Sea Freight with Last-Mile Ground Transportation (Available for US, Europe, and UK Addresses Only)
For customers in the US, Europe, and UK, we have implemented a warehousing model to streamline shipping. This option allows for local delivery within 14 days or sooner.
- Estimated Delivery Time: 14 days
- Estimated Cost: USD 30-50 for most destinations
Option 2: Express Courier (FedEx, UPS, or DHL) for All Other Addresses
For addresses outside the US, Europe, and UK, Express Courier is the only available option.
Process Overview:
1. Units leave the factory and are transported by road to Hong Kong.
2. Export processing and customs clearance are completed.
3. Tracking labels are generated once the units are handed over to the courier.
4. The items are then shipped by air from Hong Kong.
This process, prior to air shipment, typically takes about 7 working days, depending on warehouse activity.
- Estimated Delivery Time: Around 14 days
- Estimated Cost: USD 50 to 80 for most destinations
We aim to provide clarity and transparency about shipping methods and costs to ensure a smooth delivery process.
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Strictly for Personal Use Only
This product is intended solely for personal use and is not authorized for commercial purposes. Each customer is limited to purchasing a maximum of two units. This restriction ensures fair access to our products and helps prevent bulk buying for resale. It is important for customers to adhere to these terms to maintain the integrity and intended use of the purchase.Modifying an Order
Please review your order carefully before placing it. Once an order is placed, it is sent to our staff for processing, making modifications difficult. This applies to orders placed during normal business hours, after hours, and on weekends. If you need to update any information, please use the contact page to attempt a modification.
Cancelling an Order
Orders that have not yet shipped can be cancelled. To cancel an order, please contact us with your full name and order ID.
A 5% fee will apply for order cancellations.
If you are unsure about any of our products, please contact us or conduct any necessary research to ensure the product meets your needs. There are no exceptions to the minimum 5% fee on cancellations.
Refund Policy
If you are not completely satisfied with your purchase, please contact us within 30 days of receiving your product to initiate a refund or exchange. Returned items must be in their original condition with all original packaging and materials intact.
Please note that you are responsible for any shipping costs incurred when returning items. For refunds, only the product cost will be reimbursed, less a 10% administrative fee to cover processing expenses. Shipping charges incurred for delivery are non-refundable.
By completing this purchase, you acknowledge and agree to adhere to our General Terms & Conditions and our Refund & Order Cancellation Policy.
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Max Pitch Force: 120N (27lbs)
Max Roll Force: 8Nm (5.9lb-ft)
Warranty: 1-year warranty, with the option to extend to an additional 3-year warranty
Software Compatibility: Microsoft Simulator 2020 & 2024, X-Plane 11 & 12, and Prepar3D V4.5.11 and higher
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120N Motor
Custom Mounting Frame
120N PCB Board
Motor-to-Board Connector Wire
Online Setup Guide
